Partners terms


    1. Welcome to SlowCo’s Brand terms and conditions (Terms).
    2. Our Website is a platform where individuals can purchase products from ethical and sustainable brands, like you, that we have individually selected. Our aim is to provide the best possible experience both to our customers and to our brands.
    3. Like our Website, we’ve designed these Terms to be as user friendly as possible.
    4. These Terms are an agreement between SlowCo Ltd, a company registered in England and Wales with registration number 12300929 (SlowCo, we, us or our), and the Brands that we work with (you, your), which sets out the terms and conditions that apply when you sell Products or access features that relate to Brands, on our Website.
    1. By confirming your agreement to the Commercial Terms Form (provided separately), which you can do either by signing or clicking to accept, you confirm that you understand and that you will comply with the following:
      1. these Terms;
      2. the Commercial Terms Form;
      3. the General Terms and Conditions;
      4. the Shipping and Returns Policy;
      5. the Privacy and Cookies Policy; and
      6. any additional terms, policies or guidance that we may communicate to you in writing from time to time, together, the Agreement.
    2. All documents that form part of the Agreement will either be provided to you or they can be found on our Website. If you cannot locate a copy of any document please notify us and we will provide it to you.
    3. If there is ever any conflict between these Terms and any other document or guidance that forms part of the Agreement (other than the Commercial Terms Form which shall take precedence) these Terms shall prevail.
    4. Capitalised words used in these Terms have the meanings set out in the "Definitions" section at the end of these Terms. 
    5. Due to the new legal framework following Brexit, in certain areas different terms apply to UK Sales and Rest of World Sales. We have indicated where that is the case.
    6. In these Terms, references to in writing or written include email.

    Rest of World Sales

    1. As a Brand, you hereby authorise us to act as your non-exclusive commercial agent to negotiate and conclude the sale of your Products to Customers under the General Terms and Conditions on your behalf. In this limited capacity, SlowCo is not a party to the resulting sale contracts between you and each Customer (Sale Contract).
    2. Each Customer’s obligation to pay amounts due under a Sale Contract shall be satisfied when SlowCo takes payment from the Customer as ‘merchant of record’ and the Customer will see SlowCo as merchant of record on the Customer’s card or payment account statement. SlowCo does not act as agent of the Customer or charge the Customer any fees.

      UK Sales

    3. SlowCo shall be the seller of the Products to the Customer and immediately upon a Brand receiving a notification of a UK Sale in accordance with clause 8, the Brand shall sell the relevant Product(s) to SlowCo on the applicable terms set out in these Terms.
    4. For the purposes of the sale to Customers by SlowCo, you irrevocably:
      1. accept and agree that SlowCo may refer to itself as acting as undisclosed agent[1] for you; and
      2. authorise SlowCo to refer to such contracts as being entered into on your behalf, but in each case without prejudice to the other terms and conditions set out in these Terms.
    1. Subject to clauses 2, 4.3 and 4.4, we may amend any part of the Agreement at any time, at our sole discretion.
    2. In the case of amendments to the General Terms and Conditions (customer facing), the Returns and Refunds Policy and the Privacy and Cookies Policy, we will do this by posting a new version on the relevant page of the Website.
    3. In any other case, we will do this by notifying you in writing.  Under this arrangement, SlowCo acts on behalf of Brands as their agent but SlowCo does not disclose to Customers the name of the brands on whose behalf it is acting. From a tax perspective, SlowCo is deemed to have bought the Products from Brands and then sold them to Customers.
    4. If any amendment is unacceptable to you, you may terminate the Agreement. If you continue to sell Products or access the Brand Portal following an amendment, this will constitute your agreement to the amendment.
    1. To be listed as a Brand on our Website, you should complete our on-boarding procedures and sign or click to accept a Commercial Terms Form.
    2. The Commercial Terms Form is a separate document that sets out any specific commercial terms that have been agreed with you 
    3. You must inform us of any changes to your company details, you must also notify us if you are registered for VAT or an equivalent sales tax in a country other than your home country or if you do so at any point in the future.
    4. We endeavour to accept all new Brands but in certain circumstances this may not be possible. We reserve the right to refuse your registration as one of our Brands for any reason. 
    5. If we accept your registration, we will provide you with a username and password which will allow you to access the Brand Portal.
    1. We regularly carry out due diligence on our Brands to ensure that they adhere to the highest standards of sustainability and ethics. We may request information from you on a wide range of subjects, including but not limited to; supply chain practices, labour practices, environmental certifications and the origins of products.
    2. You agree to fully cooperate with our due diligence requests and to provide information accurately and in a timely manner.
    3. You confirm that all information that you display to your customers on your website, or otherwise, in so far as it relates to sustainability and ethics, is true and accurate in all material respects.
    1. By agreeing to the Commercial Terms Form and registering as one of our Brands, you confirm, warrant and represent, the following:
      1. all information that you provide to us is true and accurate in all respects, and you will always keep it up to date;
      2. you are not bankrupt, insolvent or unable to pay your debts as they fall due;
      3. you are acting on your own behalf and not on behalf of any third party;
      4. you have legal power and authority to enter into the Agreement;
      5. we may directly access and reproduce all information, copy and media on your website, social media channels and any other promotional materials for use on our Website and in our promotional materials;
      6. the individual that signs the Commercial Terms Form on your behalf is duly authorised to enter into the Agreement and is over 18 years old;
      7. you will not knowingly engage in direct marketing to our Customers unless expressly authorised to do so by us;
      8. your Products are of satisfactory quality and are fit for any specified or implied purpose;
      9. your Products correspond with their photos and descriptions on the Website;
      10. you (and any other person connected to you) will not register more than one SlowCo account;
      11. we may refer to you and your Products in our marketing and public relations campaigns including for any promotional videos and images on the Website;
      12. you will not sell second hand products through the Website without our consent;
      13. you will ensure that all information in relation to your Products that is shown both on the Website and on your own website is correct in all material respects and is not misleading;
      14. you will only contact Customers if we expressly authorise or instruct you to do so;
      15. if we provide you with a username and password you will not communicate them to anyone; and
      16. you will promptly provide any information or documentation that we reasonably request, including but not limited to size guides, photos, details of clothes, shipping times and shipping costs and Inventory.
    2. You are deemed to give the confirmations, warranties and representations set out above on registration and they are deemed repeated for so long as the Agreement is in effect.
    1. We confirm the following to you:
      1. we will always act conscientiously, honestly and in good faith in our dealings with you and with Customers;
      2. we will operate in compliance with all applicable laws and regulations;
      3. we will use reasonable endeavours to promote your products and services through the Website;
      4. on reasonable request, we will provide all information that you require to allow you to fulfil Orders; and
      5. on reasonable request, we will provide you with sufficient information to allow you to confirm the amount of any commission or fees paid to us.
    1. We have designed the Website to give you and Customers the best possible experience.
    2. Whilst we use reasonable care and skill to ensure that the Website is fully functional and secure at all times, we cannot guarantee that the Website, or any Content, will always be available, that it will be uninterrupted or that it will be provided without error.
    3. We may need to suspend or restrict the availability of all or any part of the Website, without explanation, for business and operational reasons.
    4. We receive feeds, comments and content from third parties (including but not limited to customer reviews), and as we have no control over that information, we accept no liability in respect of it nor can we guarantee its accuracy.
    5. We endeavour to ensure that the Website is secure and safe. However, we cannot guarantee that it will be secure or free from bugs, viruses or any other malware.
    6. We may suspend your access to the Website indefinitely, without notice, if we suspect that you have breached any term of the Agreement or that you have used the Website fraudulently or improperly.

    Rest of World Sales

    1. You appoint SlowCo to sell your Product(s) through the Website on your behalf on the terms and conditions set out in these Terms. Ownership of the Product(s) remains with you at all times until title passes to the Customer on receipt.
    2. The Product(s) shall be sold by SlowCo, acting in its capacity as disclosed agent for tax purposes, on your behalf, subject to these Terms.

      UK Sales

    3. You shall sell your Products to SlowCo on the terms and conditions set out in these Terms.
    4. You shall be deemed to have fulfilled your obligations to supply a Product to us upon delivery of the Product to the Customer.
    5. Your Product(s) shall be sold by SlowCo to the Customer, acting in its capacity as your principal or undisclosed agent for tax purposes, subject to these Terms.
    6. For Brands outside the UK, title to and risk in respect of your Products purchased by SlowCo shall pass to SlowCo immediately prior to the Products passing through customs in the UK.

      All sales

    7. You will provide us with all information that we require to be able to prepare shipping documentation for your Orders.
    8. When a Customer places an Order, either an order confirmation will appear automatically in your online store or in the Brand Portal or you will be notified by email. The Order confirmation or email will include the information that you will require to be able to fulfil the Order.
    9. You shall be solely responsible for your Products and for the delivery of your Products to Customers. We give no warranties or representations, whether express or implied, to Customers in relation to your Products.
    10. We take no responsibility to you for any default, omission or breach of a Customer.
    11. You shall use reasonable endeavours to deliver all Products as soon as possible and in any event, you shall aim to despatch Orders no later than 36 hours after they are placed by Customers (with the exception of made to order products). Orders must be delivered no later than 20 days after they are placed.
    12. You shall promptly inform us of any issues relating to your ability to fulfil an Order.
    13. We may request you to ship Orders using SlowCo branded invoices and packaging. Any such branded invoices and packaging will be sent to you in hardcopy form or sent to you electronically to be printed and included in the Order.
    14. We may require you to provide information relating to SlowCo, such as our EORI and / or VAT number to the couriers you are using to ship Products.
    15. We will deal with customer service, you should not contact Customers directly without our permission. You shall aim to reply to us regarding all Customer service related communications within 36 hours.
    16. We will provide you with invoices which you will issue to Customers once payment has been made. You will send invoices to Customers in hardcopy form by post with the Order, unless we agree otherwise.
    17. We shall be solely responsible for dealing with all after sales services. This includes but is not limited to dealing with complaints, refunds, disputes and after sales enquiries. You will provide us with all reasonable assistance and cooperation regarding after sales services.
    18. You must provide all applicable statutory protections to Customers and it is your sole responsibility to be fully aware of your obligations in that regard.
    1. Your prices must be fully inclusive of all taxes and additional charges, save that for sales to be delivered outside the UK and EU, you acknowledge that the price is prior to the imposition of applicable sales tax.
    2. If you are VAT registered, you should set the VAT rate at the level that is currently in force in the applicable country with respect to your Products. You are solely responsible for ensuring that you fully comply with current VAT regulations and accounting for VAT correctly.
    3. You have complete discretion over how you wish to price your Product(s) but you must not price your Product(s) higher than those prices set publicly on your own website or other direct sales channels.

    Rest of World Sales

    1. It is each Brand’s responsibility to account for and remit any value added tax due on any sales of the Product(s) to the appropriate tax authority. SlowCo shall not be liable for a Brand’s failure to remit to the appropriate tax authority any value added tax due on the sale of Product(s) to Customers.

      UK Sales

    2. SlowCo shall purchase Products from Brands subject to the applicable terms and conditions of these Terms. It is the Brands’ responsibility to account for and remit any value added tax due on any sales of the Product(s) to SlowCo to the appropriate tax authority. SlowCo shall not be liable for a Brand’s failure to remit to the appropriate tax authority any value added tax due on the sale of the Product(s) to SlowCo.

      All sales

    3. If at any time SlowCo is required to make any payment of or on account of tax on or in relation to any sum received or receivable under these Terms (such as but not limited to any sales tax), or if any liability in respect of any such payment is asserted, imposed, levied or assessed against SlowCo, you shall indemnify SlowCo against any loss or liability suffered as a result of such payment or liability, together with any associated interest, penalties, costs and expenses.
    4. SlowCo may in its sole discretion, deduct an amount equal to the assumed value added tax (or other applicable taxes and fees including any export or import taxes) included in the Price where it deems appropriate and will notify the Brand of this and provide details of the associated export.
    1. By registering as a Brand and signing a Commercial Terms Form, you agree to give us live access to view and access your Inventory via third party software that we use.
    2. We shall have no liability for any losses, charges or expenses arising from your Inventory being out of date or inaccurate.
    3. We shall decide, at our sole discretion, which Products to list on our Website. We are under no obligation to list your Products.
    4. You shall promptly provide all additional information that we reasonably request to be able to list your Products on our Website.
    1. Customers may cancel or request to amend Orders for any reason, at any time prior to despatch.
    2. Customers can return Orders to you at any time up to 14 days after the date on which they receive the Product or we may permit a longer period if your own terms and conditions permit it, at our sole discretion.
    3. You may only refuse a return or refund if the refusal is in accordance with our Shipping and Returns Policy or your own returns and refunds policy.
    4. If there is any conflict between the terms of our Shipping and Returns Policy and your returns and refunds policy, ours shall prevail.
    5. We may, at our sole discretion, cancel an Order at any time if there has been a breach of the Agreement, or if we reasonably consider that a breach of the Agreement is likely to occur.
    6. Provided a Customer has requested a cancellation, return or refund in accordance with the General Terms and Conditions and our Shipping and Returns Policy, you must promptly effect the cancellation or return.
    7. You shall be responsible for chargebacks and associated fees for service-related reasons, such as non-receipt of an item. You agree that you will be invoiced for chargebacks separately as they occur.
    8. At our sole discretion, we may deduct any refunds that we pay on your behalf from any sums payable to you under these Terms.
    9. For UK Sales only, on a return of items by SlowCo to you, title to and risk in the Products shall pass to you immediately following the Products leaving the UK, having passed through outward customers in the UK and having been fully processed for export.
    1. In consideration of us carrying out our obligations under the Agreement and marketing your Products on our Website, you agree to pay us the fees set out in this clause 15.

      Calculation of SlowCo fees - Rest of World Sales

    2. Brands shall pay SlowCo a Commission by way of a retention of such amount by SlowCo from Receipts.

      Calculation of SlowCo fees - UK Sales

    3. Brands agree that the amount payable by SlowCo to the Brand for each Product shall be equal to the Price after deducting the Relevant Amount.

      All sales

    4. Some fees to be paid by Brands to SlowCo are subject to VAT or other similar taxes or levies, all of which amounts Brands shall pay, where appropriate, at the rate prevailing at the relevant tax point, in addition to the fees themselves.
    5. Where Brands are required to make payments to SlowCo under these Terms, they shall make payments without any deduction whether by way of set-off, withholding, counterclaim, discount, abatement or otherwise.
    6. The percentage of our Commission will be set out in the Commercial Terms Form.
    7. Once a month, we shall submit an invoice to you confirming all Orders made during the previous month and the Receipts generated from such Orders. The invoice shall also confirm the Commission (Rest of World Sales) and Relevant Amount (UK Sales) to which we are entitled.
    8. We shall transfer to you Receipts minus Commission and Relevant Amount, on or prior to the last day of the month following the month during which the relevant Order was placed.

    Rest of World Sales

    1. SlowCo shall collect all monies due to Brands in respect of sales of Product(s) on behalf of Brands but shall not be required to hold the same in separate bank accounts for each Brand.
    2. Brands shall produce to SlowCo copies of valid tax invoices within fourteen (14) days of SlowCo making a written request to the Brand for the same.

      UK Sales

    3. SlowCo shall not be required to hold any sums payable by it to Brands for Product(s) purchased by SlowCo in a separate bank account for Brands.
    4. SlowCo shall invoice the Customer in the name of SlowCo (where required) and no invoice will be sent directly by the Brand to the Customer in the Brand's name.
    1. You acknowledge and agree that SlowCo and its licensors own all Intellectual Property Rights in the Website, the Content, and the SlowCo trade name, trade mark and logo.
    2. We acknowledge and agree that you own all Intellectual Property Rights in the Products, your Inventory and your trade name, trade mark and logo.
    3. For the duration of the Agreement, you grant to us a licence to use your trade mark, trade name, logo, product photos, copywriting, product information, media and Inventory solely for the purposes of the Agreement and for marketing your Products.
    4. The licence granted under clause 3 is sub-licensable, non-exclusive, transferable, royalty free, irrevocable, worldwide, and includes the right for us to use, modify, reproduce, produce derivative works of, publish (in any format), transmit and market your Inventory in connection with the Agreement.
    5. Except as expressly stated herein, the Agreement does not grant any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences belonging to either party. All such rights are expressly reserved.
    6. Both parties will notify the other immediately upon becoming aware of any actual, suspected or threatened infringement of the other party’s Intellectual Property Rights.
    7. You represent and warrant that you own all Intellectual Property Rights in your Products, your Inventory and your trade name, trade mark and logo and that you have the right to grant the licence set out in clause 3.
    1. You will act at all times in compliance with all laws and regulations that may apply to you and your Products in any relevant jurisdiction from time to time, it being understood that it is your sole responsibility to ensure that you are aware of and that you fully comply with the same.
    2. You must maintain adequate liability insurance in relation to your Products.
    3. You are solely responsible for obtaining any licences, registrations, permits or approvals necessary or advisable for the import, promotion, sale and supply or your Products.
    4. You and your employees, consultants and representatives shall at all times comply with all applicable laws, statutes and regulations relating to anti-bribery, anti-corruption, money laundering and terrorist financing.
    1. During the term of the Agreement, you may be entrusted with confidential information relating to our business, operations, or underlying technology. For the purposes of this clause 19, confidential information includes any specific commercial terms agreed with you relating to, for example, Commission.
    2. You agree to avoid disclosure or unauthorised use of any such confidential information to third persons or outside parties unless you have our prior written consent and that you will use the confidential information only for the purposes of the Agreement.
    3. Your obligations with respect to confidential information shall survive the termination of the Agreement.
    1. You shall indemnify and hold us harmless against any costs, claims, losses or expenses that we incur as a result of a breach by you or your employees, consultants or representatives of any term of the Agreement.
    2. We shall in no circumstances have any liability to you for any losses or damages which may be suffered by you (or any person claiming under or through you), whether the same are suffered directly or indirectly or are immediate or consequential, and whether the same arise for breach of contract or otherwise, which fall within any of the following categories:
      1. special damage even if we were aware of the circumstances in which such special damage could arise;
      2. loss of profits;
      3. loss of anticipated savings;
      4. loss of business opportunity;
      5. loss of goodwill; or
      6. loss or corruption of data.
    3. Our aggregate liability in respect of any claims made in connection with a breach of the terms of the Agreement (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for direct losses will be limited to the total Commission received by us in respect of Orders which you have accepted and delivered in the 6 (six) months immediately prior to the date upon which the alleged breach occurred.
    1. We respect Customers' privacy and are committed to being transparent when it comes to collecting and processing Customers' personal information.
    2. Both parties agree to comply with all applicable requirements of the Data Protection Legislation. This clause 21 is in addition to, and does not relieve, remove or replace, a party's obligations or rights under the Data Protection Legislation itself.
    3. Both parties will ensure that they comply at all times with our Privacy and Cookies Policy and that they process Customers’ personal data strictly in accordance with the same.
    4. Each party will provide such help and co-operation to the other party as is reasonably necessary or requested by the other party to enable the other party’s compliance with this clause 21.
    5. To the extent that you are a Data Controller and we are a Data Processor, you will ensure that you hold the necessary consents of Data Subjects to any Processing undertaken or to be undertaken by us, or on our behalf, under the Agreement.
    6. Subject to clause 5, to the extent that a party is a Data Controller and the other party is a Data Processor, the party acting as Data Processor will:
      1. process Personal Data only in accordance with the Data Controller’s instructions;
      2. as soon as practicable, notify the Data Controller of any notice it receives regarding the processing of Personal Data;
      3. hold and process the Personal Data for no longer than is strictly necessary to comply with its legal and contractual obligations to Customers;
      4. not transfer the Personal Data outside the EEA without the Data Controller’s prior written consent;
      5. as soon as practicable after becoming aware, inform the Data Controller if any Personal Data is lost, damaged or unlawfully processed;
      6. notify the Data Controller within 48 hours of receipt of a request from a Data Subject for access to its Personal Data; and
      7. take appropriate technical and organisational measures against the unauthorised or unlawful processing of Personal Data and against the accidental loss or destruction of, or damage to, Personal Data.
    7. You will not do or omit to do any act, which may cause us to be in breach of any of our obligations under the Data Protection Legislation.
    1. The Agreement shall come into effect on the commencement date shown on the Commercial Terms Form.
    2. Either party may terminate the Agreement at any time on 30 (thirty) days’ written notice for any reason.
    3. Termination will not affect any accrued rights and remedies of either party or your obligations to a Customer who has already placed an Order.
    4. Clauses which expressly or by implication have effect after termination, shall continue in full force and effect.
    1. No failure or delay by a party to exercise any right or remedy provided under the Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
    2. Except as expressly provided in the Agreement, the rights and remedies provided under the Agreement are in addition to, and not exclusive of, any rights or remedies provided by law.
    3. The Agreement contains the whole agreement between the parties relating to the subject matter of the Agreement and supersedes all prior agreements, arrangements and understandings between the parties relating to the same subject matter.
    4. If any provision or part-provision of the Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Agreement.
    5. The Contracts (Rights of Third Parties) Act 1999 does not apply to the Agreement and no third party shall have any right to enforce or rely on any provision of the Agreement.
    6. Nothing in the Agreement is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute any party the agent of the party, or authorise a party to make or enter into any commitments for or on behalf of the other party.
    7. Neither party shall be in breach of the Agreement nor liable for delay in performing, or failure to perform, any of its obligations under the Agreement, other than an obligation to make a payment, if such delay or failure results from a Force Majeure Event.
    8. The Agreement is subject to the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts.


Together, these Terms, the Commercial Terms Form, the Customer Terms and Conditions, the Returns and Refunds Policy, the Privacy and Cookies Policy and any additional policies or guidance that SlowCo may communicate to Brands in writing from time to time.


Any natural person, corporate or unincorporated body that has registered to sell products through the Website.

Brand Portal

The online portal to which Brands will be given access.

Commercial Terms Form

The form that must be signed by each Brand setting out the commercial terms that apply to each Brand.


The Commission to which SlowCo is entitled the level of which is confirmed in the Commercial Terms Form.


All information, data, images, photographs, videos, text and other content displayed on the Website (including without limitation the Third Party Content).


An individual that accesses the Website or that completes an Order through the Website.

Customer Terms and Conditions

The terms and conditions that apply as between SlowCo and Customers, a copy of which can be found on the Website.

Data Controller

Has the meaning given to it in the DPA.

Data Processor

Has the meaning given to it in the DPA.

Data Protection Legislation

The General Data Protection Regulation (EU) 2016/679 (GDPR) relating to personal data and all other legislation and regulatory requirements in force from time to time in any applicable jurisdiction which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications).

Data Subject

Has the meaning given to it in the DPA.


The Data Protection Act 1998.

Force Majeure Event

An event that is beyond a party’s reasonable control.

Intellectual Property Rights

Patents, rights to inventions, copyright and related rights, trade marks, as well as business names and domain names, rights in get-up, goodwill and the right to sue for  passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.


In relation to a Brand, full details of its Products, including product names and descriptions, pricing, materials, ingredients, shipping times, geographical sources, images and stock levels.


An order made by a Customer for a Product through the Website.


SlowCo and Brand.

Personal Data

Has the meaning given to it in the DPA.

Privacy and Cookies Policy

SlowCo’s privacy and cookies policy which explains how SlowCo will collect and process Customers’ personal data, a copy of which can be found on the Website.


Means the amount that each Product is to be offered for sale through the Website as determined by the Brand after consultation with and taking into account the reasonable advice of SlowCo and which amount shall be inclusive of applicable taxes.


Has the meaning given to it in the DPA.


Goods or services sold by Brands through the Website, and each is a Product.


Means the net amounts received by SlowCo from the sale of Product(s) in cleared funds.

Relevant Amount

Means, in respect of UK Sales only, an amount equal to the Commission which would have been paid if the sale was a Rest of World Sale.

Rest of World Sale

Means a sale of Products through the Website which is not a UK Sale.

Returns and Refunds Policy

SlowCo’s returns and refunds policy, a copy of which can be found on the Website.

Sale Contract

Has the meaning given to it in clause 3.1.


Revenue from the sale of Products, as further defined in the Commercial Terms Form.


These Brand terms and conditions.

Third Party Content

Any content available on the Website belonging to a third party, including but not limited to Customer reviews.

UK Sale

Means a sale of Products by SlowCo to a Customer through the Website which, if made directly by the Brand to the Customer, would require the Brand to ship the Product(s) to an address in the UK (including where such sale would be fulfilled from stock held in the UK).


The website including any related websites, sub-domains, source code and/or website APIs, whether visible or not.



[1] Under this arrangement, SlowCo acts on behalf of Brands as their agent but SlowCo does not disclose to Customers the name of the brands on whose behalf it is acting. From a tax perspective, SlowCo is deemed to have bought the Products from Brands and then sold them to Customers.